PECO Gas Customer Service Number

 When it comes to managing your gas service, billing, or emergency issues, having the right contact information at your fingertips can make all the difference. If you’re a PECO customer or considering their services, one of the most important details you’ll need is the PECO Gas customer service number.

In this comprehensive guide, we’ll cover how to contact PECO Gas, what services they offer, when to call, and how to get help quickly, whether you're dealing with a gas leak, a billing error, or just need help setting up your account.

Who Is PECO?

PECO (Philadelphia Electric Company) is Pennsylvania’s largest utility provider, serving millions of customers in the Greater Philadelphia region. A subsidiary of Exelon, PECO supplies both electric and natural gas services across southeastern Pennsylvania. Their gas service alone reaches over half a million residential and commercial customers.

Known for reliability and innovation, PECO also offers 24/7 customer support, including dedicated lines for emergencies and general inquiries.

What Is The PECO Gas Customer Service Number?

If you need to speak with someone at PECO about your gas service, the PECO Gas customer service number connects you to PECO’s general customer service department, where you can:

  • Report gas leaks or emergencies

  • Ask about billing or payments

  • Set up or transfer service

  • Get help with outages or service issues

  • Inquire about account details or service upgrades

This number is available 24/7 for emergencies and Monday through Friday, 7 a.m. to 7 p.m. for non-emergency issues.

When To Call PECO Gas Customer Service
Here are some common scenarios when customers should contact PECO Gas:

  1. Emergency Situations - If you smell gas, hear a hissing noise near your gas line, or suspect a leak, leave the area immediately and call the PECO Gas customer service number, it is staffed 24/7 for emergencies. Do not use electronics, light switches, or phones inside the building if you suspect a leak.

  1. Service Setup or Changes - New to the area or switching addresses? Call the customer service line to:

  • Start new gas service

  • Transfer existing service

  • Disconnect service

They’ll walk you through the process and schedule a technician if needed.

  1. Billing & Payments - Have questions about your bill or payment options? Customer service can help with:

  • Understanding your charges

  • Setting up payment plans

  • Updating billing preferences

  • AutoPay enrollment

  • Late fee questions


  1. Outages & Service Interruptions - While PECO Gas outages are rare, construction work, extreme weather, or emergencies can cause interruptions. Customer service can provide:

  • Real-time outage updates

  • Estimated restoration times

  • Tips on staying safe during outages


PECO Gas Online Support Options

If you’d rather not call, PECO offers a variety of online tools to manage your account:

  • Website - Visit the website 

  • Live Chat - Available during business hours for non-emergency inquiries

  • Mobile App - Allows you to pay bills, report outages, and track energy usage

  • Email Support - Through the website’s contact form

Still, for urgent matters like gas leaks, it’s always best to use the PECO Gas customer service number.

PECO Gas Customer Service for Businesses


If you’re a commercial customer, PECO offers a dedicated business line to ensure faster, more tailored support. Businesses can use the same main line (1-800-494-4000), and customer service will route the call to the appropriate department. You can also request a PECO account manager for larger commercial or industrial gas needs.

Whether you're managing your monthly bills or dealing with a serious gas emergency, having the PECO Gas customer service number on hand can save you time and stress. With 24/7 emergency support and robust online tools, PECO makes it easy for customers to stay informed and in control of their energy usage.

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