ComEd Phone Number

 When you're facing an issue with your electricity or have questions about your utility bill, knowing how to quickly contact your provider is essential. For residents and businesses in northern Illinois, ComEd (Commonwealth Edison) is the primary electric utility provider. Whether it’s reporting a power outage, setting up service, or resolving billing concerns, the ComEd phone number is your first step toward getting help.

What Is The ComEd Phone Number?


The main ComEd phone number for customer service connects you to ComEd’s customer support team, where you can manage your account, report issues, or get answers to your questions. This is a general service line for residential and small business customers.


When To Call ComEd

There are a variety of reasons why you might need to use the ComEd phone number, including:

  • Reporting a power outage or checking outage status

  • Starting, stopping, or transferring electric service

  • Paying your bill or setting up a payment plan

  • Inquiring about energy-saving programs and rebates

  • Reporting downed power lines or equipment damage

  • Getting help with billing or account issues

ComEd encourages customers to report outages and emergencies promptly to help restore service more efficiently.

Hours Of Operation

ComEd’s general customer service line is available Monday through Friday, from 7:00 AM to 7:00 PM. However, for emergencies such as downed power lines or outages, you can call the ComEd phone number 24/7.

For outages, you can also text “OUT” to 26633 or use the ComEd mobile app, but calling may provide quicker and more direct assistance during major outages or service issues.

Other Ways To Reach ComEd

In addition to the ComEd phone number, you can contact ComEd through:

  • Website - To manage your account, view outages, or pay bills online

  • Mobile App - For real-time updates and account access

  • Mail - ComEd, P.O. Box 6111, Carol Stream, IL 60197-6111

  • Social Media - Twitter and Facebook for updates


Having the ComEd phone number ready can save valuable time when you need assistance. Whether you're moving into a new home, experiencing a service issue, or simply have a billing question, dialing ensures quick access to the support you need.

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